Expert On-Demand Services for Mortgage Brokers

Flexible, pay-as-you-need support for licensing, compliance, and operations—without the full-service commitment.

Our On-Demand Services are designed for mortgage brokers who need occasional or one-time help with operational, compliance, or licensing tasks. Whether you’re expanding into new states, responding to an audit, or onboarding new hires, you get access to expert support—without a full-service commitment.

These services are perfect for:

Note: On-demand services are available to Broker Support Package clients only. The only exception is state licensing, which is open to non-clients.

New brokers getting started
Experienced owners managing a special project
Brokerages needing fast, expert-backed help on specific tasks

Available On-Demand Services

Need help with a specific task?

Explore our most requested on-demand services below—designed to support mortgage brokers with licensing, compliance, file audits, employee transitions, and more. Each service is delivered by our expert team and available when you need it, without long-term contracts.

Loan File Oversight & Post-Closing Review

Stay Audit-Ready
We ensure every closed loan file is complete, accurate, and compliant before it’s archived.

Perform monthly post-closing audits on a sample of files
Use QC checklist to verify signatures, disclosures, and timelines
Maintain a Loan Tracking Log for audit readiness

Audit Assistance

Be Prepared When Regulators Knock

Our team helps guide you through state audits, but you are ultimately responsible for regulator responses. The longer we’ve been managing your compliance, the better prepared you'll be.

Review regulator notices and itemized requests
Help interpret portal instructions and document needs
Provide templates and document guidance
Support your team in assembling complete responses

New State Licensing (MU1)

Expand Your Brokerage with Confidence

Apply for new company licenses with complete, state-specific support.

File new MU1 applications
Coordinate surety bonds, registered agents, and financials
Track license status and manage regulator communication

New Branch Licensing (MU3)

Open New Locations Smoothly

We handle every step of your new branch licensing with regulators.

Review regulator notices and itemized requests
Help interpret portal instructions and document needs
Provide templates and document guidance
Support your team in assembling complete responses

New Employee Onboarding & Offboarding

Ensure Compliance with Every Hire or Exit

Our team manages onboarding docs, licensing sponsorship, and secure offboarding.

Send and manage employee offer letters
Deliver hiring packets, policy agreements, W-4s, I-9s
Sponsor in NMLS and register for AML/BSA training
Revoke access and notify lenders upon termination

STILL NOT SURE?

Frequently Asked Questions

Clear answers to the common compliance‑questions mortgage brokers ask.

Can I use these services without a full-service package?

On-demand services are available to Broker Support Package clients only, except for state licensing, which is open to non-clients.

Do on-demand services cost extra?

Yes. On-demand services are billed separately but at reduced rates for Support Package clients.

How often can I use these services as a client?

As often as needed—there’s no usage limit for active clients.

What if I need help urgently for an audit?

We offer audit assistance only if a compliance program is already in place. Emergency help is not available for unprepared brokerages. This is why we require a 12-month commitment for our managed compliance service